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Aaron Kyle
Build hatch developed production. Hello, I'm Erin Kang and welcome to another episode of build hatch. On this week's episode of build hatch, I had the opportunity to sit down with a hard working professional couple that make up the successful h&s building. Haley and Sam established h&s building only a couple of years ago. And these guys are already kicking some amazing goals. And one of Australia's most fascinating and in demand building landscapes, the southern highlands in Sydney's south coast. wives and partners are often the backbone of small businesses in the construction industry. So you'll really enjoy a chat in here about this wonderful couple. Juggling a small business, a young and growing family, plus building incredible architectural high end custom projects. I really enjoyed hearing another couple's perspective on operating a business in the construction industry. So let's get into it. Sam and Haley from h&s building. Welcome to build hatch.
Hayley Lambert
Hello. Thanks for having me. Thanks very much,
Aaron Kyle
Erin. All right. So we're recording this in Sydney. And it's really nice. It's always nice to have a husband and wife team on the show. So I'm really looking forward to hearing about that. And how will that work? So before we do always like to go back and hear I guess, history where they grew up how they got into building. So did you guys grew up in this part of Sydney? Yeah, we
Hayley Lambert
pretty much grew up in sort of Southwest Sydney. Yeah, I grew up in Campbelltown. And Hadley pretty much grew up in the MacArthur region there and around Camden. So
Aaron Kyle
we always aim to get into the building industry from from a young age.
Sam Lambert
Yeah, I definitely always knew that I was going to get into the construction industry. I sort of remember back to primary school there were in the sixth year to sort of say, What do you want to be? And I think I wrote down being a carpenter, and I've still got that ebook to date. It's pretty cool. Looking back to think that age, they I think, would have been 12 years old, just knowing sort of, I've always wanted to be a carpenter and get into the construction industry. And I suppose it just comes from being sort of a pretty hands on with things. I probably wasn't the most academically smartest kid at school, but I was always keen for woodwork and deity and, and subjects like that, where you can sort of use your hands. And, yes, I think I've always been sort of destined to go down this path. And it's sort of great to be able to do that now. And it's come a long way. But it's, it's good and going a long way to go.
Aaron Kyle
It's always a common theme that seems to emerge about being that practical student, you know, practical kid and working hard and knowing what they wanted to do and getting into the industry. So what was it like being an apprentice, I guess, working in that sort of industry from a young age?
Sam Lambert
Yeah, look, it wasn't easy. It's going back, I left school in year 10, because my parents sort of knew that there was no point may go into year 12. And at that time, ie 10 was a pretty regular thing for people to sort of finish up and get into carpentry or a trade. And then yeah, that was when I was about 16 years old, going back to 2006. And I think at the time, the industry wasn't really booming either. So it wasn't easy finding an apprenticeship, I remember just ringing up multiple people and just offering myself out to come in for free and do what I had to do just to try and prove a point to just get a start, really, and I suppose times have changed these days. It's it's us dying to try and find young kids to start. But yeah, back then days, it was sort of like having go in and work on weekends and just sort of try to prove myself to the guys. And I was lucky enough to sort of find a local builder that was looking for a guy and went in there and did a bit of a trial. And before I knew it, I had a job. And it was probably one of the best times in my career sort of thing. When someone said or signed up to an apprentice I was pretty, pretty excited to get into it. And then yeah, went from there work for a cup of sort of local builders, and was great to sort of get a bit of a bit of knowledge of all aspects of sort of carpentry and building, which I was pretty grateful for getting towards me third and fourth year in my time, I was just sort of, I was pretty eager to sort of get out and do my own thing. I was sort of looking forward to being been a tradesman. And then the day came to get signed off. And the next thing was straightaway, what can I do? I'm going to start my own thing. And pretty much at the age of 20, I think it was I started off carpentry based business there and got a couple of apprentices and a while I went down that path.
Aaron Kyle
So did that happen straightaway? Like having apprentices working for you? Or was Did you just go out on your own initially?
Sam Lambert
Yeah, I pretty much was in a position where I had to sort of just jump into it in the deep end and make it happen. And I think at the time, I sort of had to bring up a few mates and say, Hey, you want to be a carpenter I need I need to get some guides, but a couple of jobs already lined up. So I sort of hired a few mates at the start and it worked well. We had a bit of fun on site. And as time went on, I sort of you know, slowly sort of grew the team and found the right guys and yeah, some of the good days back then
Aaron Kyle
Now Haley shed some light on that. What's that like being a part of the business and having those exciting conversations with your hubby about where the business is going? And and where you want to take it? What's that? Like?
Hayley Lambert
Yeah, I think both of us actually work really well together. I think at the start, when we sort of decided to do our own thing together, a lot of people had some things to say, you know, sort of working alongside your husband and your wife, but I feel like we sort of, we definitely share the same vision for everything. And if one of us comes up with an idea, we're normally on the same page with it. So yeah, I don't, we don't really sort of disagree much when it comes to business. I mean, we have disagreements, like anything other husbands and wife do. But when it comes to business, I feel like we're definitely on the same page with things
Sam Lambert
pretty grateful that I sort of trusts Haley, sort of doing her part. And I know that she does that really well. And I sort of just stick to construction and stick to, to building everything. And I know that she does all the bits and pieces behind the scenes to make it all look wonderful. And all the emails for me, because I'm not good writing emails. Except for that department. And but yeah, it's like the, like Haley mentioned, it was at the time, a lot of people said, I gotta be careful, you're working with your wife, it's gonna be head clashes, and this, that and the other. I'm very grateful that we sort of were both safe, passionate about the building industry and about the business that we have. And I think it just works well. And it's great to be able to do it sort of in house and, and with your wife and husband, we
Hayley Lambert
let each other just sort of play our own role. And we trust you know, I trust that Sam, he knows how to build new trust that I can assist clients with all their selections and, and things like that. So I think we work really well together.
Aaron Kyle
Yeah, I think it's also like, it sounds exciting as well, where, you know, it's a bit like, planning of family, you know, as a couple you kind of planning the business, because at the end of the day, the business is like having a child, as you guys know, like, throws tantrums sometimes, and it doesn't always obey and can occasionally bite as well. So it's about I guess, it's trying to have that disciplined approach and planning and having those discussions as well. So it's, it's always a unique attribute, being able to run a business as a couple and and a family as well. Yeah, that's it. So you're well known in the Southern Highlands area, and doing some really nice, beautiful custom homes on the on the coast as well. So you're in a great part of the world. COVID has been very kind to that part of, of Australia, lots of people wanting to take, I guess, a bit of extra pride and add a lot of value to their projects and living spaces in those areas. So what's it like building those projects,
Sam Lambert
it's definitely, like you said, a great part of the world where we're pretty lucky that a lot of our sites we work on, they're sort of larger blocks of land, and especially the ones down the Southern Highlands, we're sort of working on one or two acre blocks. So we've got plenty of room around the sites and to navigate all the deliveries and bits and pieces. And then our projects down the south coast. It's sort of it's a great part of the world where you can head down there, and you're looking out in the oceans. And it's always a bit of a good vibe down there people out and about, and the weather's always sort of quite nice, apart from the wind sometimes. But yeah, we're pretty grateful to be living locally to get to build in some in some great places.
Aaron Kyle
Do you find a lot of people are wanting that extra time and effort with their build, like they want that early input from builders, such as yourselves to get involved early with those projects and come to you for some of that early advice?
Hayley Lambert
Yeah, I think they definitely, when a client sort of inquires with us, we try to try and be a part of it some as early as possible we can so we can really get an understanding of what their needs and their budget are, and, and trying to line that up with a design that's going to work with them. Yeah, we definitely do prefer to start early with our clients so they can we can be full part of the whole process. And look, some people do come with us with plans that are already approved and ready to go. And, and that's completely fine. But I feel like the longer we're a part of that pre construction sort of phase that gives us a really good understanding. And we can really sort of nail down what they're after what they want and how they want to do it. Yeah,
Aaron Kyle
look, it's definitely a common theme that's emerging, that's for sure. And you know, it's true when architects are actually saying that as well, when they're saying, Look, we're not really interested in going down the tender path at the moment, we want to stick to our guns and interview a couple of builders and then we're going to choose Sam and Haley because we liked what they did in that first meeting, or we liked what they said or, or they made that extra effort to come see us and spend a bit of time upfront. So we're going to choose you guys and I think that's definitely a common theme that's that's going to continue for a while and so
Sam Lambert
yeah, I think it's it's probably the best way to do it. I think the days have gone now of going to an architect and then getting plans done then trying to shop around to different builders because most of the times their budgets aren't aligned with their design. So it's definitely nice when people Come in, sit down with us first. And then we can sort of understand what they want direct them to a, an architect that's going to sort of be able to draw out what their their inspiration is. And then it worked closely along with the architect and with the owners to come up with something. And then yeah, we get it all submitted. And now me away we go.
Aaron Kyle
All right. So as well as being well known for your higher end architectural builds, you guys have also got a carpentry crew like labour hire model as well. So take us through how that works.
Sam Lambert
We've got about 12, carpenters full time that work for us. And in the last couple of years with COVID. In the building game, sort of just the demanding of trying to find trades and carpenters, it sort of got to a point where I thought if we could build up our own team of carpenters and apprentices, it's really going to assist us with some of the projects we've got going on. So we're pretty, very grateful actually to have a few guys that are passionate and motivated and sort of have the same vision as us. And we don't always keep them going full time on our own projects. So we do sort of offer them out as labour higher. And it's just great to sort of have a sort of a little second division there that we can send them off to do some hourly rate work or contract price work. And then when we need them on our own projects, we sort of call them back over and they jump back on board. And so we sort of got Yeah, sort of like two businesses in a way. But they complement each other pretty well.
Aaron Kyle
Yeah, look, it's definitely a smart move. And also that we'll have these conversations all the time with people equally. There's some carpenters out there who don't want to become a builder, and they just love and enjoy being passionate on the tools and working every day and doing different jobs. And, and so it's actually a really good strategy to have keeping that side of people on board and part of your your loyal business as well. Yeah, that's
Sam Lambert
right. I suppose a lot of people sort of don't have the ambitious ambitions to sort of be a builder, they sort of just love being on the tools. And it's nice that as a building company, we can sort of offer our carpenters sort of a variety of different sort of bits and pieces day in, day out, not every day, we're doing the same thing. So when I do the frames, the ease the clouds, the Fit outs, and all the bits and pieces in between. So I think for these guys, it's gives them a really good platform and knowledge and experience to sort of understand all aspects of the building game. And then hopefully, one day these guys might move on to do their own thing. And they've soon look and look back and think they were pretty privileged and lucky to sort of be able to work for a builder and and understand that the big picture as well.
Aaron Kyle
Okay, so we've heard how you guys started your traditional carpentry business, and that evolved and you've now got your carpentry business now, what's it been like starting and building company right in the heart of COVID? If you like
Hayley Lambert
Yeah, so we started h&s? Yeah, I think was just over two years ago now, which was right in the middle of the pandemic. And I think there are a lot of people sort of steering us towards, you know, maybe not doing that maybe it's not the smartest thing. But we went we had a vision, and we really wanted to do it. And we went for it. And I think yeah, that was definitely hard navigating through that, as well as just having Sam and I start out on our own meant that us too. We're doing all of the work for everything behind the scenes. So it was a lot of late nights. And yeah, a lot of work for just the two of us. And then on top of all of that, I think we'd been sort of trading for a year. And then we had our daughter, lady. So she's nine months old now. And yeah, I think that's probably been one of the biggest challenges, especially for both of us. But especially for me, because it meant that I am full time in a way. But I'm also not because I'm juggling, having Lainey as well. So I'm really trying to split my time in between looking after her and being there for the business as well. Yeah, so it's like having two kids. Yeah, definitely. h&s was our sort of first baby. And Elaine has been our second and now having them together. Yeah, it's definitely a juggle. But yeah, we've had to, we've obviously put on more stuff. And we've got another and other staff member starting in the next couple of weeks, which is definitely going to help out with my load just to give me a bit of time as well. But yeah, I suppose that's probably been our biggest challenge
Aaron Kyle
in amongst all of that as well as COVID. And this is probably falls under that COVID category, but the price escalation of materials that the staff shortages and all the above, how good is it if you can do that in those challenging conditions? Imagine what you can do in you know, in inverted commas, normal trading conditions or a normal building environment.
Sam Lambert
Yeah, definitely. Yeah, we have that time to actually stop and think about what we have achieved and what the challenges we have overcome. It is really rewarding and we are proud of what we have done. And it's not until you know, you're sort of in the moment where you just go go go and you don't often stop and reflect or because you're so busy and it's It's not at the forefront of your mind. But then when someone sort of brings it up and says, Oh, you know, you've achieved this, or you started two years ago and look at this, look what you've done and all that sort of thing. So Sam and I, when we have those moments, it is nice, definitely to look back. And yeah, you're right. I think if we can get through all of those challenges, I think we can do anything.
Hayley Lambert
Yeah, I think so as well, because it definitely hasn't been easy for the last two years, like you said, managing sort of shortage of materials, staff price increases. I think it's sort of once in a century sort of thing that's happening at the moment. So I think if we push through this, which we're sort of getting through the other side of it now and we're still motivated and keen as ever, so good, it can only get easier. And it's all part of the story and the challenges everyone faces. And it's good fun, I
Aaron Kyle
suppose. Yeah, look at it is fun. And yeah, it's a challenging environment at the moment, but leaders will lead and leaders will continue to lead. So all right, so if people listening to this and thinking about coming to you guys with their plans, or getting you guys involved in in their project, what do you find the best approach in working through that with them?
Sam Lambert
Obviously, the earlier the better, we can get involved with the clients, like I was saying before, but yeah, they normally will reach out to us through social media, or give us a phone call or something like that. And then always like to try to arrange a bit of time for a catch up, understand what they're what they're trying to achieve. And if we can assist them and try to align ourselves in that way. And then we sort of get an idea of what they're after. And then we sort of hopefully, it progressed to sort of going down quotations and, and tenders and stuff like that and package it all up and sort of go through that process.
Aaron Kyle
Yeah, like we were talking about, it's not rocket scientists, and it's just getting in contact with you guys and getting involved early on in the piece. And coming to you guys for for that expertise. Yeah, that's it. All right. Now I've seen your wound project that you're building at the moment, and it's almost finished, it looks very impressive on on your social. So tell us about that project,
Sam Lambert
we kick it off about 12 months ago, and it's an unreal design in a great location. They're only a couple 100 metres from, from the beach. And it's sort of got everything in it that you sort of would expect in a project in that location. We've got two plans pulled out the back all the inclusions you would imagine in the kitchens, bathrooms, it's coming up really nice, actually. And I'm I'm looking forward to sort of seeing the final product and getting out there and capturing it all and showcasing that one because I think it's we put a lot of time and effort into that one. And it's it's definitely it's definitely showing now,
Aaron Kyle
what's it like working with architects and designers, you know, on projects like that that look amazing, like, how does it evolve to working with these people and future projects and things like that?
Sam Lambert
Yeah, I think it's great working with the architects because they put a lot of time and effort into each of the projects they're working on. And since having this one unit project going, it sort of opened the doors up for us down the south coast there. And we've got another one we're just kicking off now in Carmel, which is another high end luxury duplex. And the architect, we're working with Arias Joel from W studios. And he's just sort of he's so passionate about what he's designing and in what he's putting out there. And it's it's great to work alongside these guys. Because they sort of want to be there for the whole journey as well, they don't really just want to speed up plan out and see you later. Like he wants to sort of get a drive past and see the construction going up and coming site on site for the site meetings and see it coming together. And he wants to sort of be proud when he's sort of drawing paths. And it's all complete as well. So it's definitely great working with some of these architects who sort of definitely want to be part of the whole journey, not just design stages, they want to get involved with construction. And definitely at the end there, we try to get them all to come through and see the finished product. So they can because not often they get to come through and see it or complete. So it's definitely, definitely great working with some of these architects,
Aaron Kyle
I love nothing more than hearing and seeing and I've been involved in projects, where the whole firm, you know, 20 plus architects and designers, including admin staff, you name it. So they come out and they they come through the site and they have a bit of a look at it. And you know, they give you constructive feedback or they sit back and admire like the whole like you said the whole bells and whistles when they they can all come out and experience firsthand. I love nothing more than seeing their work actually get converted to something build on site.
Hayley Lambert
Yeah, yeah. 100% there. It's a common feedback we get from some of these architects and designers is they just love seeing it being executed the way they imagined and what they obviously Drew and the specs they drew it to so it definitely makes them feel good to see a builder deliver the product the way they thought and it's rewarding for everybody.
Aaron Kyle
It is and people actually don't understand or they forget the project that someone's design. Pre COVID was say more Take two years for average residential nice home. That's probably three, four years now you're looking at from concept, approval, everything's been slowed down. So and then if you take into account out of how many jobs that actually get designed, do going to get converted to a built product on site sometimes can be around 50%. You can imagine the feeling after the hammer however many years, that's how long it takes for them to see their work actually being built on site sometimes.
Sam Lambert
Yeah, you definitely right there. And it's the sort of common feedback we're getting from some of these architects is that, yeah, they may draw at sort of plans a year, but then only a handful will go to site. So it's just but it's definitely nice for them to see the ones that go through to the end. And like I said before, to be executed the way they thought because they put so much time and passion and energy into designing these. And it's great to be involved with some of these guys who are so passionate about design. And we're so passionate about the building and the interiors. So it's nice to be able to execute and everyone's happy at the end of the day.
Aaron Kyle
And it's also about coming to you guys early on in the piece and having that feedback as well, because it's definitely a challenge at the moment, you know, there's definitely people whose projects aren't getting converted to build on site, because property prices are being taken into account now. Whereas for the last couple of years, no one really cared, it was just the price is gonna go up in value, so I'm happy to pay it. So it's definitely a key advantage, particularly now more than ever to get in early and come to builders such as you guys with with their plans. Like I
Sam Lambert
said before, it is a long process a days have gone from when you think you could get a set of plans drawn up and go to Council and the way you go in two or three months later, it's definitely you find from the time you sort of make the first consultation to maybe starting on site could be 12 to 18 months. And that's everything going nice and smooth. So yeah, it's definitely not a quick process anymore. But I think some of these projects deserve to have that time just to make sure everything is right. And we've got everything cross checked before we go to site to just to ensure that the the construction of it all comes together the best possible way, especially with navigating everything with materials and stuff like that everything just needs to be a little bit more organised and lead times a little bit longer. But we're all adapting to these changes now. And it's probably the new norm going forward.
Aaron Kyle
It's that proper planning approach, I think there will remain never be a lot of people that are listening this who are also husband and wife teams or you know, running small business like you guys, I thought maybe it'd be good idea to get a bit of insight into the type of meetings you guys have in your business and and how often you have them and how you structure those meetings. So like, what sort of meetings do you guys have in your department or within your team,
Sam Lambert
we have a weekly meeting every week on a Wednesday with our entire team. And that's where we sort of run through each project. We go through what's needed to be done, what's complete, where we're moving forward with it. And then obviously, Sam and I have sort of informal meetings quite often. And they can just happen at any time at any day. But yeah, so our team meetings are weekly. And then obviously the following week, we then address sort of what we've been through that previous week. And then the extra things that needed to be done for each project.
Hayley Lambert
I think it is pretty crucial having these once a week catch ups, because yeah, it's pretty crazy out there. And if you don't get the time to sort of sit down and go through all the the items and the jobs that we've got, you can sort of lose track pretty quick. And I find that if you sort of just out on the road all day, and don't get that time to sit down and not at all out. You lose your efficiency during the days. So it's great that we catch up that once a week and we all sit down and and map out what we're doing, where we're going, what issues that we got, where do we want to go? And it's great for the whole team. Yeah, and the project manager, the girls in the office, it just allows everybody to be on the same page. And it just it probably saves time during the week by going back and forth with phone calls and emails because we all know our role. And we catch up every seven days. So we know what we're doing.
Aaron Kyle
And do you have it like at a certain time of day?
Hayley Lambert
Yeah, we try to make it sort of a 9am on a Wednesday morning. And
we try to think although they can look a little bit different these days, because we've got little Lainey coming along to them. So so sometimes it can be around when she's had a nap. And she Yes, she's happy part of it. Or other times. They might get cut a little short if he's had enough.
Sam Lambert
I think yeah, I think Wednesday sort of works well at the moment for us. It allows us to sort of get into the week on a Monday, Tuesday, work out what's happening and it's always the Monday Tuesday does seem to be the busiest days after the weekends and all the emails and go through it all and then Wednesday is it sort of starts to ease off so it gives us a good time to just sit down go through it all and then we've sort of got out here the next couple of days and what we're doing so I feel the Wednesdays in the mornings we're always fresh and sort of had a bit of a head start in the week. Yeah, Wednesday
Aaron Kyle
is always a fairly neutral day I find, you know, it's, it's not too early, it's not too late. It allows a bit of flexibility. If something hasn't been done earlier in the week, you've still got a couple of days allows you to put your finger back on the pulse. Or if something needs to be tweaked up, you still got some time, you know, two o'clock on a Thursday is a pretty regular occurrence for for many businesses, and it's just still that little bit too late. You only got one day and so much of the weeks already gone, can't really control it suddenly becomes about next week. Yeah, that's right. We talked about you guys, you know, having those early plans in the beginning. And what's it like looking back, you've, you know, we've gone through a challenging trading environment, and you've got a little one. And when you reflect, and we'll get time to reflect if you like and see where it's been and where it's heading now.
Sam Lambert
Yeah, like sort of holly mentioned before, it's sort of get caught up with just the weekly and daily grind of it all and the week's just seem to pass so quickly. And when we do sort of often sit back and, and just sit around at home normally after dinner, and Elaine has gone to bed and we just have a bit of a chit chat. And we sort of think back where we've come from in the space of two years, it's, it's really, it's pretty much a dream come true, really. It's been a lot of hard work and long nights and days. But I feel like we're building nicely. And we've sort of tried to just slowly build the team just to make sure we're sort of covering all aspects. And we're sort of trying to keep our customer service up the best we possibly can say we're perfect at it. Because everything just changes every day is new challenges. It's it's very reactive industry, as you would know. And it's just try to be proactive as we possibly can. And I feel that we've got a very good system in place now and get the right sort of guys on board who, like I said before, are passionate and sort of got the same vision and same motive as us which it's hard to find that sort of team members these days. So we're very grateful for the team. And we're definitely going down a nice 11 year now.
Aaron Kyle
I mean, isn't an amazing feeling when you do get one day, and everything just went to plan. Its, you know, six o'clock PM, and the day actually went to plan. There weren't too many challenges that you weren't expecting. Everything seemed to happen. And you think, wow, it was a good day.
Sam Lambert
Yeah, definitely. It's sort of when them days do happen, you sort of you think something is wrong, because you just think, How can everything be going so smoothly? And it's it's probably the way it should be. But for like the last couple of years of all the challenges we've had, we've sort of just become immune to it all. And just understanding that it is relentless some days, but m days are great. And they're the ones that really make it worthwhile. I'm sure these days will sort of come back more regularly. But at the moment, it's yeah, when we do have them it's it's nice to make the most of it because it is a good feeling.
Aaron Kyle
All right. So people listen to this and want to reach out and get into contact with h&s building, what what's the best way to go about it? I
Hayley Lambert
think the best way you normally would just be through social media are Instagram, we're pretty active on Instagram. So all that details are on there. We've got a website as well for phone calls, a lot of phone calls, I think it's always great to that first initial chat when someone calls up is always great.
Aaron Kyle
It's great when when a client rings up and and you get to hear their voice and you get a really good insight into who they are just by having a nice conversation. You know, good old, authentic conversation with someone.
Sam Lambert
Yeah, definitely. I'm a bit old school like that. I do prefer the phone calls. It's it's always great to kick things off and have a bit of a chat and then back it up with some emails and then normally a meeting but either way, I suppose some people prefer the emails and we go from then on we go through an email and into a phone call. But either way, we're pretty flexible.
Aaron Kyle
All right. So what's in the future for Sam and Haley from h&s building? What's the future direction for your building company?
Sam Lambert
Yeah, we're definitely sort of going down that more luxury, high end architectural builds at the moment, we've been pretty grateful that we've had a couple of them in our pipeline now. And I think that's really just showing people what we can do and what we're capable of doing. And it's just giving them confidence that we can execute to a high standard. So we're definitely pushing down the line now of South Coast Southern Highlands acreage properties, coastal properties. And yeah, we taken on second story additions, extensions, renovations, and obviously new builds is probably our bread and butter, but we're definitely open to anything because we're pretty adaptable building company. But yeah, we're definitely working down them in them regions and building some beautiful homes, which is nice to be a part of.
Aaron Kyle
One of the I guess things that stands out straight away from sitting down here and talking to you guys is the passion is shared between you both you're both aligned. You're both genuinely interested in turning these projects into built masterpiece. So you can definitely sense that. So I think that's probably one of the, you know, the nicest things about you guys is how you both want to genuinely build these people's projects. And they're not just projects, their homes and you know, people value those spaces and definitely comes out in sitting here getting to talk to you guys.
Sam Lambert
Yeah, I think that's definitely one thing that I'm very grateful that me and Haley are both very passionate, and we treat every project as if it was our own home. And we really sort of buy in to what our clients are looking to do. And we only do take on a limited number of builds each year just to make sure we, we can sort of understand the ins and outs of everything we don't like to sort of just take things on and spit them out. We like to understand all the ins and outs of what they're doing. And then we sort of very passionate about what we do as well. So we feel these projects, it's feel like I'm, I'm doing another house for myself again, because we say we get so in depth with everybody in the project. And yeah, it's nice, I just sort of have that passion for building and it's nice to get to live my dreams and been able to execute.
Aaron Kyle
Yeah, look, I think we've covered a lot of ground. And a couple of key things that stand out with you guys is we discussed that a lot of people who say working as carpenters are any any form of trades, they're in and out, or they might be there for a couple of weeks, and then come back down the track. Whereas a builder such as yourselves, you're committed with that client, that relationship for 12 months now could be longer. So long time to be involved in a relationship. You know, we're talking about these transactions that happen all the time. They're long term relationships, which some personal relationships don't last that long. So to actually have that ability to take that relationship and keep it going until the project's finished and beyond. It does take a genuine commitment, doesn't it?
Hayley Lambert
Yeah, you're definitely right there. And even the way you said relationship, it is a relationship with these clients that we build. It's, they're not just the client, we do. Yeah, build a genuine friendship relationship throughout the building. It's nice to be able to do that with these guys. It just sort of adds that sort of personal touch to it all and, and they can understand that we've obviously got the same vision and passion they do, which is always reassuring for them.
Aaron Kyle
Well said and you're extremely lucky to be building in this beautiful part of the world, the Southern Highlands and south coast of Sydney here. So it's been really nice to get to know you guys, Sam and Haley from h&s building. Thanks for coming on a build hatch.
Hayley Lambert
Thank you for having us. Thanks, Aaron.
Aaron Kyle
Well, that was another build hatch episode with Sam and Haley from h&s building. Like I said at the start, it's very inspiring hearing about the couples that make up small businesses in the building industry. So I really encourage you to check them out. As usual, if you know a hard worker having a go in the construction space, or a building related business personal product, we love what they are doing or selling them please do get into contact with us. And we'll be more than happy to tell their story and get behind their goods or services on the build hatch marketplace. Our team are busy rolling out independent sells on build hatch.com As we speak, so stay tuned for more and more products and services as they onboard. As usual, please check out our Instagram page and other socials, where you'll be able to learn more about our guests and some of the features of the work that we talked about. Have a great week and you hear me again on the airwaves next week. Thanks for listening to another episode of build hatch. You have experienced our build touch developed production.
